We truly appreciate your business and want you to be 100% delighted with your product. If for any reason you are dissatisfied, please contact us so we can make it right.
All our products are tested for quality and carefully inspected before leaving our warehouse.
Returns & Exchanges:
Herbal Root Collective offers a 100% Satisfaction Guarantee for unopened products within 10 days of purchase. If you are concerned about product quality, the safety seal has been compromised or you received a damaged product, please contact us immediately. We will gladly issue a refund or replacement product. All products must be returned in the original packaging. Herbal Root Collective is not responsible for return/exchange shipping charges. (Some exceptions may apply, we are reasonable.)
Due to the nature of our products being used for oral consumption, we cannot accept returns/exchanges on opened products. We appreciate that everyone is different with a unique chemistry and expectations. We can not guarantee your results. We encourage you to try different concentrations and contact us if you have any questions.